Effective Date: September 21, 2026
Welcome to the website of Blue Heron Counseling, LLC ("Blue Heron Counseling," "we," "us," or "our"). These Terms of Use govern your access to and use of www.blueheroncounselingllc.com, including its pages, forms, content, information, and features.
By accessing or using this website, you agree to these Terms of Use. If you do not agree with these terms, please do not use the website.
Blue Heron Counseling, LLC provides counseling services to individuals, couples, and families located in Florida. Counseling services are provided remotely through telehealth, which may include secure video sessions and telephone sessions.
Blue Heron Counseling may provide services related to anxiety, depression, trauma, grief, stress, coping skills, relationships, military-family concerns, life transitions, adolescent concerns, and other mental and behavioral health needs within the provider's professional scope of practice.
Information presented on this website is intended for general informational purposes and does not replace individualized evaluation, diagnosis, counseling, psychotherapy, or other professional healthcare services.
Blue Heron Counseling provides services primarily through remote communication, including virtual video meetings and telephone appointments.
Telehealth allows counseling services to be provided when the client and counselor are in different physical locations. Telehealth may have benefits and limitations compared with in-person services.
Potential limitations may include:
Clients receiving counseling services will be provided with applicable intake documents, informed consent materials, privacy information, and telehealth policies separately from these Website Terms of Use.
Use of this website alone does not constitute consent to treatment.
Blue Heron Counseling provides telehealth counseling services to individuals located in Florida, subject to applicable licensing requirements and professional regulations.
A client's physical location may need to be confirmed at the beginning of a telehealth session.
Blue Heron Counseling reserves the right to determine whether services may legally and appropriately be provided to a person based on the person's location, clinical needs, licensing requirements, and applicable law.
Viewing this website, submitting a general contact form, calling the office, sending an email, or requesting information does not automatically establish a counselor-client relationship with Blue Heron Counseling or Emily Reed.
A professional counseling relationship is established only after appropriate intake procedures, required documentation, informed consent, and acceptance as a client have been completed.
Information provided on this website should not be interpreted as personal counseling or individualized professional advice.
This website and its contact forms are not intended for emergencies or crisis situations.
If you are experiencing a medical or mental health emergency, believe you may harm yourself or someone else, or believe another person is in immediate danger:
Call 911 or go to the nearest emergency room.
You may also call or text 988 to reach the Suicide & Crisis Lifeline.
Do not use the website contact form, email, voicemail, or other non-emergency communication methods to seek immediate emergency assistance.
Blue Heron Counseling cannot guarantee that website submissions, emails, or voicemail messages will be reviewed immediately.
Blue Heron Counseling takes client privacy and confidentiality seriously.
Counseling communications and clinical records may be protected by federal and Florida privacy and confidentiality laws, including the Health Insurance Portability and Accountability Act ("HIPAA") when applicable and Florida laws governing mental health counseling records and communications.
Additional information concerning Blue Heron Counseling's privacy practices is provided in:
The Website Privacy Policy applies primarily to information collected through the public website.
The HIPAA Notice of Privacy Practices describes how protected health information may be used or disclosed and explains applicable patient rights.
Unless a website form is specifically identified as a secure healthcare communication method, users should not submit detailed medical, mental health, diagnostic, treatment, insurance, Social Security, financial, or other highly sensitive information through a general website contact form.
General website forms should be used for basic administrative inquiries such as requesting information or asking to be contacted.
Clients should use communication methods specifically provided by Blue Heron Counseling for confidential clinical communications.
Email, text messaging, standard website forms, and ordinary telephone voicemail may have privacy and security limitations.
Clients should follow the communication procedures provided by Blue Heron Counseling for treatment-related communications.
Blue Heron Counseling does not guarantee that ordinary internet or electronic communications will be completely secure.
Counseling outcomes vary from person to person.
Blue Heron Counseling does not guarantee any particular treatment result, improvement, diagnosis, outcome, relationship result, or other specific benefit from counseling or from information provided through this website.
Testimonials, reviews, examples, and general educational information should not be interpreted as guarantees that another person will experience the same results.
We make reasonable efforts to provide accurate and current information. However, mental health information, professional standards, laws, regulations, and healthcare practices can change.
We do not warrant that every statement on this website will always be complete, current, or applicable to every person's circumstances.
Users should consult an appropriately qualified professional regarding individual medical, mental health, legal, or other professional concerns.
This website is intended primarily for adults seeking information about Blue Heron Counseling and its services.
Blue Heron Counseling may provide counseling services involving minors when legally and professionally appropriate. Requirements concerning parental or guardian consent, confidentiality, access to records, and treatment of minors are governed by applicable law and Blue Heron Counseling's professional policies.
A minor's ability to consent to treatment or exercise privacy rights may differ depending on the circumstances and applicable law.
Unless otherwise stated, the text, graphics, logos, photographs, design elements, downloadable materials, and other original content appearing on this website are owned by or licensed to Blue Heron Counseling, LLC and are protected by applicable copyright, trademark, and intellectual property laws.
You may view and print reasonable portions of the website for personal, noncommercial use.
You may not reproduce, republish, distribute, modify, sell, copy, or commercially exploit website content without prior written permission from Blue Heron Counseling or the applicable rights holder.
This website may contain links to third-party websites, scheduling systems, telehealth platforms, payment processors, maps, social media websites, educational resources, or other services.
Blue Heron Counseling does not control all third-party websites and is not responsible for their content, availability, security, accessibility, or privacy practices.
A link to a third-party website does not necessarily constitute an endorsement.
Users should review the privacy policies and terms of any third-party service they choose to use.
We attempt to maintain a reliable and functional website but cannot guarantee continuous or uninterrupted availability.
The website may occasionally be unavailable because of maintenance, technical problems, internet outages, security concerns, or circumstances outside our control.
You may not use this website:
To the fullest extent permitted by applicable law, Blue Heron Counseling, LLC and its owners, counselors, employees, contractors, and representatives will not be responsible for damages resulting solely from use of, inability to use, or reliance upon general information contained on this website.
Nothing in these Terms of Use is intended to waive any rights or obligations that cannot lawfully be waived.
Nothing in this section limits responsibilities arising from professional healthcare services to the extent such responsibilities are established by applicable law.
These Terms of Use are governed by the laws of the State of Florida and applicable federal law, without regard to conflict-of-law principles.
Blue Heron Counseling may update these Terms of Use when necessary to reflect changes in the website, services, technology, laws, or business practices.
The updated Terms of Use will be posted on this website with a revised effective date.
Continued use of the website following an update constitutes acceptance of the revised terms.
Questions about these Terms of Use may be directed to:
Blue Heron Counseling, LLC
Website: www.blueheroncounselingllc.com
Phone: (850) 612-0509
Please do not include confidential clinical or sensitive health information in a general website inquiry.